Monday, January 27, 2020

Kindness, Grace...and Work?

"It's not personal, it's business."

I've said this a thousand times...and I'm quite sure I'll say it a thousand times more before I call it a career and delete my email accounts forever.

Faith and Leadership in the Workplace
I've been writing about faith for many years here. Faith is the horsepower behind the two words that I'm focusing on in 2020: kindness and grace.

Sometimes the three words in today's title seem incompatible. 

How exactly does one demonstrate grace while making difficult decisions and driving hard on what needs to be done in the workplace? 

How do we create that sense of urgency, that "good" pressure to keep things moving and to achieve results, all while being kind to those around us?

Overthinking It
I would offer that it may not be nearly as difficult as we might think. The old school leadership style of being mean or forceful as a way to earn respect is now an embarrassing moment for the very least...and is candidly career-limiting in the world of work today.

The opportunity to integrate both kindness and grace comes through the delivery of our messages. Yes, accountability is critical to execution. But so is buy-in, respect for the team, and a willingness to hear other voices to ensure the best path is taken.

Consider when a leader has shown you kindness and grace in your career. I bet you already pictured them in your mind before you got to this sentence, right?

Be that leader.

How About You
What are your leadership priorities this year? I have a long list of business outcomes that must be achieved; however, I plan on achieving them in a way that perhaps I hadn't fully incorporated into my leadership style in the past.


I'd love to hear from you.

No Excuses.


Monday, January 20, 2020

What's Your Leadership Definition?

Your CEO steps onto the elevator with you, turns to greet you, and instead of saying hello, says..."tell me your leadership definition."

What's your answer? 

I'll wait...but I'm not sure you'll have time to wait in that elevator.

Leadership Is Everything
Imagine the impact in that moment when you deliver a clean, concise response. The look on your CEO's face...the insight she or he gets into who you are beyond your solid performance day in and day out.

Imagine how good that would feel.


You stumble. You don't have anything much of value to say, but you do a heck of a job dropping all of the most unoriginal jargon you can think of as you panic.

Imagine how bad that would feel.

How About You
Does it sound hokey to have a leadership definition? I bet it doesn't anymore. Think about it. Write it down. Share it.

Most it.

I'd love to hear from you.

No Excuses.


Monday, January 13, 2020

Your Last 10%

A number of years ago I was with a great friend at his workplace where he was speaking with a member of his team about a difficult topic. He sensed she was trying to be diplomatic and was not being completely forthright as she answered his questions.

Then he said, "what is your last 10%?"

I'm sure I had a puzzled look on my face as I watched this exchange, as I had absolutely no idea what his question meant.

His team member paused...flashed a bit of a nervous smile...and gave a completely honest answer to his previous series of questions.

Once this impromptu meeting ended, I asked my friend about the last 10%, and why it shifted her answers to the core of the issue.

He explained that he has a rule with his team. They are required - like most teams - to be honest and thoughtful about their communication. But in case something gets too complicated, politically sensitive or just a bit awkward, they can ask for the other person to give their "last 10% of what they're thinking."

I love that.

A culture whereby even the most challenging of topics have a clear path to be discussed without fear of retribution because you are given the freedom to share that final bit of information on your mind.

How About You
What culture have you created in your workplace? The real one. Does it have clear paths for your team members to be completely honest? 

Maybe the last 10% help?

I'd love to hear from you.

No Excuses.

Monday, January 6, 2020

Ready To Go

I'm ready to go.

It's Not About the New Year
Identifying goals, resolutions, or whatever you prefer to call the "beginning of the year lists" can be fun, inspiring, and confusing all at once.

Are we supposed to have lists? Yes we are!

Is there something special about the year flipping that should move us forward differently than the rest of the year? Not at all, but it is a wonderful reminder that we need to keep pushing...keep challenging ourselves...keep getting better.

It's Not About Being Completely Ready
One of the great misconceptions of personal and professional life is that we shouldn't jump into anything unless we are fully prepared.

That is crazy talk.

Getting started is important.

Making progress is important.

Taking risks, evaluating, and adjusting are all important.

Waiting around for the perfect moment is simply fear manifested for all to see.

How About You
What's on your list this year? What is holding you back from jumping in? If you need to talk it through, reach out. You can do it!

I'd love to hear from you.

No Excuses.