Getting to the point today about culture.
Know your business and how it makes money regardless of tax status. How can you explain the reasoning behind some of the most difficult decisions if you don't fully understand how your organization generates revenue?
Know your people that do the work and how they feel about doing it. You need to build real connections with people and implement sophisticated listening systems to fully understand your risks, vulnerabilities and employee sentiment.
Live the culture that is posted on the wall and is discussed at orientation. Talk is cheaper than ever. Everyone is watching your behavior, make sure it reflects your organization's mission, vision and values.
Support the team you lead in actions, not just words. Show your team that you value them by giving as much control away as you possibly can.
You can't build a world-class culture if HR is not willing to lead every step of the way. It is simply impossible.
So, who's willing to be vulnerable, take risks, and show every member of the organization that they matter just as much as you believe you do?
Thanks for being here.
Jay
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