I have a phrase that I (more than likely) overuse. It has to do with dealing with challenges in the workplace.
"I run toward the fire...I don't delegate the firefighting to others."
How many times have you heard leaders say they are addressing problems, when if fact they are simply listing the people on their team that they've assigned the work to?
That doesn't feel like leading to me...that feels like hiding.
Unfair? Maybe.
We obviously can't handle every single problem that comes down the road; however, the big ones require our position at the front of the line to get after it.
I recognize that many issues should not pull the HR executive into the weeds...yet...more often than not that is exactly who should be leading the way when things get complicated.
A calm, measured and thoughtful presence instantly can change the dynamics of a messy situation.
The next time your world gets hot, consider leading the team to the fire instead of sending someone in to fight it alone.
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