Showing posts with label bias. Show all posts
Showing posts with label bias. Show all posts

Monday, April 1, 2019

Visions In My Head

We all see the world in one way...our way. We convince ourselves we're seeing it the right way too.

Oh sure, we also claim to be open-minded, and willing to walk in other people's shoes too. Hahahaha...sure we do.

Lens? What Lens?
Here's my dilemma...despite my powerful self-talk machine that "tells me" I'm open-minded, I find myself wondering if that is actually true. 

Or, at least, true enough.

Think about that for a second. You've spent your entire career in HR proclaiming to be open-minded, and as it turns out you're just like everyone else. 

Your lens is firmly strapped on, and that is the way you see the world.

Time for the Humble Pie Buffet
How exactly does one figure out if their world view is much more limited than they previously believed? How much courage does it take to ask and find out?

Whoa! Not sure I'm ready for that.


But if I'm going to be effective, I need to be a lot more open to feedback from those that I trust. (see this post about your Personal Board of Directors to learn more.) 

What might we learn if we ask those closest to us for their honest take on who we are? Are we ready for that feedback? More importantly, are we prepared to make the changes necessary to align our talk and our actions?

Heavy stuff.

How About You
When was the last time you took a step back and critically evaluated your 'open mind?' 

Is that too scary; or, could it be a moment that leads you to new ways of thinking, working, and leading?

I'd love to hear from you.


No Excuses.

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Monday, February 20, 2017

No Lives Matter

"Our lives begin to end the day we become silent about things that matter."
Martin Luther King, Jr.

"Silence in the face of evil is itself evil. Not to speak, is to speak. Not to act is to act."
Dietrich Bonhoeffer

Other than my parents, I have two heroes who have influenced my life more than any others. I've written about them many times here on NoExcusesHR.

Martin and Dietrich.

They guide me..and today I will write how I honestly feel...and try not to disappoint them. To be honest, I'm not sure I can do it. But I'm going to try.

I would like to humbly offer my voice to the #BlackBlogsMatter project.

Are You Kidding Me?
I've heard the complaints for a long time. That somehow, the deck is stacked against whites. It's as if the push to bring equality to America has somehow disenfranchised white people. 

What? You can't be serious? These excuses, that I've heard for years, are some of the most bizarre deflections for not working hard, making an impact in their jobs, and being a difference maker.

I wonder what the response would be if the events of the last few years (or centuries) were reversed, and black police officers were gunning down whites regularly? Hmmm. Maybe a different reaction?

Black lives matter.

Losing Friends
I have to admit that earlier in my life I tried to maintain friendly relationships with everyone, both personally and professionally. But, that approach was not meant to be. I reached a point where I could no longer tolerate the racist comments, cheap shots against persons of color and other vulnerable groups, and just had to say, and do something.

I lost friends.
I called out colleagues publicly.
I made it very clear where I stood...and candidly did not care if those around me who felt differently were offended. 

Black lives matter.

Standing Tall
As time passed I grew increasingly confident in my views, and fortunately, was blessed to be in an executive position with considerable influence. Make no mistake, I used that influence to achieve my agenda.

I pushed to make major changes in my organization with the Board of Trustees, which were approved, implemented, and still stand today. The details are not important here, but suffice to say issues of diversity, inclusion and equality became part of the fabric of the organization.

Black lives matter.





How About You
As you consider your legacy...yes, legacy...how would you like to be remembered? Is being a "dutiful soldier to the majority" something that feels good? Or, is there another path? Perhaps one that gives you the opportunity to be a leader for everyone in your organization...and in your life.

I can not thank my parents enough for teaching me that when groups of people are treated unfairly it is our responsibility to lead the way and support them, regardless of the criticism, peer pressure, or political fallout. We must always do the right thing.

I hope Martin and Dietrich are not disappointed. 

I'd love to hear from you.

No Excuses.

inspiration: Sarah and Body Count
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Wednesday, June 8, 2016

Self-Awareness is a Lie

"No matter how unbiased we think we are, we may have subconscious negative opinions about people who are outside our own group. But the more we are exposed to other groups of people, the less likely we are to feel prejudice against them."
Mind Tools

I'm in Leadership, I'm Not Biased
I hate to break it to you...but yes, yes you are, and we have our brains to blame for some of those biases. We are not able to process the millions of bits of information slamming into us every second of the day. 

So, our brains make quick judgments based on things that are familiar (skin color, accent, job, education, geography, etc.) to help move past the simple things and get us to the really important stuff. Except the little things are the important stuff.

Trying to convince ourselves otherwise is not only foolish, it is quite literally, impossible.





Attack Your Biases...With Humility
One of the inherent problems of leadership, and in particular as we rise through the corporate ranks, is that we rely on our our own opinions more and more. We become removed from the operations, and the work flow, and the team that understands how the work gets done in the trenches.

Our over inflated egos block our ability to see and hear what we need so desperately to lead effectively. If we are to guide our organizations forward, we must understand what is happening from every point of view.

The solution is pretty straightforward if you're a strong enough leader to handle it.

- Ask for input.
- Listen to what your trusted circle tells you.
- Do not get defensive.

How About You
Who is there for you? For me, it is my Personal Board of Directors. A team of leaders who don't know it, but are the ones I on rely for candid feedback when I'm sure "I know exactly what I'm doing."

I'd love to hear from you.

No Excuses.

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Monday, April 11, 2016

Hate by Design

I’ve had enough.

Something has changed in the American dialogue about faith, gender, sexual orientation, and decency. I can turn on my television any night of the week and listen to Presidential candidates discuss their passion for banning certain groups of people from entering the United States simply because of their faith or country of origin. 

I watch states like North Carolina and others legalize discrimination against our own people. I see corporations across the county that still do not recognize equal rights for all of their employees.

It makes me sick. This is not leadership…this is hate by design.

Wake Up Call
Apparently there is such a strong sense of frustration that bigotry and hate are now acceptable. The core documents that this country was founded on…that include language that all people are equal...no longer apply. 

What happened?
 
Here’s a little reality check for those of us who have the privilege to lead our organizations. The millions upon millions of votes that are being cast for candidates with these extremist views are coming from our employees.

How does that feel?

Golden Opportunity
There is an incredible opportunity in the madness that has descended upon our world. Sadly it is not going to be something any politician embraces. However, those of us who shoulder the burden of leadership can make a huge difference.

But only if we’re brave enough to take action. 

- It is time for policies, benefits, and resources to be marshaled to ensure every one of our employees feels like an equal and valued member of our organizations.

- It is time for us to use the power of disciplinary action in a decisive and impactful way when bigotry raises it’s ugly head in the workplace. 

- It is time to for respectable organizations to disavow public policies that would discriminate against any person, regardless of their faith, race, gender, sexual orientation, or country of origin.

It is time my friends. 


How About You
Let me close today with a quote from Martin Niemoller, who shared one of the most powerful messages in all of human history. Sadly, it still applies to America in 2016.

First they came for the Socialists, and I did not speak out—
Because I was not a Socialist.
Then they came for the Trade Unionists, and I did not speak out— 
Because I was not a Trade Unionist.
Then they came for the Jews, and I did not speak out— 
Because I was not a Jew.
Then they came for me—and there was no one left to speak for me.
I’d love to hear from you.

No Excuses. 

Wednesday, March 2, 2016

Do You Remember?

Something seems be changing in our world. People are angry, and want change, and are apparently making their views known in ways that are very different from what I remember. To be honest with you I’m rattled by all of this anger and what it may lead to in the not so distant future.

I remember….

- teaching my children that people of every color, religion, sexual orientation and nation were equal

- deciding to speak out against bigotry in my personal and professional life

- losing friends and colleagues because I stood up against narrow minded racist attitudes

- learning about the risks the leaders of the American Colonies took to create a new country based on freedom

- admiring Abraham Lincoln for stopping the scourge of slavery once and for all

- the chills I felt hearing Martin Luther King, Jr. when he said “…I may not get there with you…"

- gaining a deep understanding for the incredible leadership Dietrich Bonhoeffer demonstrated in fighting against the Nazi message of hate against specific groups of people, ultimately becoming one of the millions they murdered

- watching my parents fight for civil rights throughout their careers…and make a real difference

- my transition from someone who talks privately about diversity and equality, to being a leader who pushed through the MLK holiday and same sex partner benefits at a hospital I worked for

I remember when real leaders were admired for doing the right thing, not scaring people.

I remember being proud of America. I hope I will still feel that way in November.


How About You
What is it that stirs your soul to action? Is it your career, family, politics, or maybe just your core values that shape how you decide to lead each day?

Whatever it is…make sure those around you will be proud to be in your world.

I’d love to hear from you.

No Excuses. 

Monday, October 12, 2015

The Bias Battle

"It's not at all hard to listen to understand a person; it's only hard to listen without bias."
Criss Jami

Questions
How do you listen?

What do you hear?


Have you convinced yourself that your view is the only view? Maybe if you push hard enough everyone will understand, right?

Answers
The answers...for me...are not simple. I know the politically correct things to say, but no one really believes politically correct speech anymore, do they?  It's often perceived as public relations spin to make sure no one is "offended." 

Words matter a lot, but actions scream so loudly there can be no doubt.

How About You
What actions will you take today so the people around will know you can really listen?

I'd love to hear from you.


No Excuses.

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Monday, March 23, 2015

The Last 10%

I have a serious bias when it comes to the world of work. My friend and colleague Joe Gerstandt does a terrific job of helping us "see" the hidden biases we all have (yes, you have them too.) Some of them are not so hidden however. They are front and center for us, and candidly that is where they are going to stay whether we want them to or not.

So here's one that I've put at the top of my list: making it safe for every employee in the company to feel safe coming to talk to me. About any topic.

Including me.

Job Titles Are Scary
I've been fortunate ( and continue to be) to serve in senior leadership roles for several organizations. The downside of that role is that the darn job title gets in the way sometimes. Here's what I'm talking about...

...employee wants to raise an issue or concern...starts to worry that raising that issue with a "VP" might make them look bad at best, or be career-limiting at worst...

The job title blocks getting to the real issue. That's not good. But there is a clear solution. Can you guess who is responsible for executing that solution every day?

Job Titles Are Also Opportunities
We've all heard the phrase that "talk is cheap." Well I disagree. I think words are powerful. I think words move people to action. I think words can make all the difference...

...words can do all these things when they are combined with action.

That fancy job title that gets people flustered opens the door for you to make it safe...literally...for your team members to come to you with any issue. 

It's not easy. You have to start fresh every day. Forget that you built a strong rapport with the team last month, last week, or even yesterday.

Make it safe again today. Never stop reinforcing that you are available and will not over react, or for God's sake punish them for stepping forward.

This may sound very simple to you...but when was the last time you intentionally thought about making your workplace safe for every employee to come forward.? I'm not talking about your peers, or those in "higher level roles." I mean everyone.

How About You
I hear many leaders lament that they don't know the "real story" of what is going on in their organizations. Well here's a tip...when leaders make it safe for everyone to come forward and share the last 10% of the story (which is always where the real issues are hiding) the truth will come out. It is entirely up to you to make it happen.

I'd love to hear from you.


No Excuses.





Thursday, January 2, 2014

It Matters Differently

I like to think of myself as an open minded leader who is able to appreciate the various points of view around me. In fact, I have convinced myself that this perspective is a strength for me; something I can rely on when others get too caught up in their own "stuff."

That also strikes me as a fairly dangerous assumption.

Finding Focus
Leaders are hired to bring their experience, energy, vision, and ability to execute strategy to their new organizations. It seems that in making that hire, current leadership is deferring some of their future direction to the lens, or bias, of that new leader. 

Could that be true? What about the other leaders who are already on the team, or those who will join the company in the future? How will all of these lenses coalesce into a common focus?

Recognizing Bias
One of the greatest challenges of any organization just might be the culture of the management team. Is there trust? Can they rely on each other when roadblocks get in the way? How do they communicate as a group? Are there smaller factions that find it necessary to stay connected because the larger group is not functioning as it should?
 

These are difficult questions to answer.

How About You
Seeing through personal or professional agendas, maneuvering outside of the normal communication flow, and accepting that we have our own biases in the workplace can be a challenging gauntlet to run. How do you see your world at work? 

Do you appreciate the other points of view, expertise, and experience of the leaders around you; or, have you convinced yourself that you have it all figured out and the others should simply be quiet and let you lead?

I'd love to hear from you.

No Excuses.






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Monday, May 23, 2011

Biases - Never Knew I Had So Many

I like to think I am an open-minded leader.  I try to stay positive, support others, keep lines of communication open, and generally accept everyone in my organization as a valuable member of the team.  Everyone?  Really?


Time to Get Real
Despite the fact that I've just rattled off my little "holier-than-thou" opening about how wonderful I think I am; the reality is that I, like everybody else, carry biases around.  Yes I said it, everybody.  Coming to the realization that somehow I was part of "everybody" has been difficult to say the least.  Like it or not, we have all been shaped by our environments at home, school, socially and in the workplace.  These experiences influence how we see the world, and our place in it.  But if I'm going to continue to push out of my comfort zone, I need to hold myself accountable and accept that I too carry biases with me.  I try hard not to show them, but realistically do I believe I can hide them?  Can you hide yours?

We're Not Bad, We're Human
It's an odd thing, admitting that one has weaknesses.  It's even more uncomfortable when you list the areas you need to work on.  Turns out it's a long list...at least it is for me.  


I don't feel bad about it, but I do feel a tremendous responsibility to do something about it.  That's the real pressure - doing what must be done.  


How About You
Do you still believe your own "leadership-speak" about treating everyone equally? Or, have you decided to take a much deeper look at how you view the world...how you view yourself in the world?  A look that goes beyond sounding like a walking press release or policy manual, and actually talking like normal people do. Remember, no one speaks "policy"...at least the leaders that get any respect don't.   How long is your list?  Do you have the courage to start working on it?  


I'd love to hear from you.


No Excuses.






pic courtesy of Happy Feli