Monday, December 10, 2012

First Time Guests

One of my favorite responsibilities is to address new staff members each month when they attend new employee orientation. I kick things off for the first hour and try to make it anything but normal. I yell, strut around the large conference room making jokes, using videos, a slide deck, and banter back and forth with one of our HR employees who goes along with my shenanigans as if we were a stand up comedy team.

I love it. I'm trying to impress all of those new people as a representative of my company. I feel pressure to send a positive message, because I know first impressions mean a lot. I want the employees to know that our senior leaders are not dull or boring or stodgy.

I want them to get fired up because new employees are just like first time guests.

Details Don't Matter...Yet
The advantage of early messaging to new employees is clear: no work routines yet, no daily grind mentality yet, no familiarity with the organization yet. Now is the time to connect in a meaningful way.

Attention HR leaders! Are you delegating this moment to someone else? Really? Let me guess, you're too busy with a turnover report? You might not have to complete that report if you engage with those anxious, excited, nervous, terrific new hires you just invested so much time and energy into bringing on board. Remember the fabled war for talent? Guess what? You won! You have talent in that room, now go get them pumped up about their decision to join your company!

How About You
How do welcome your first time guests? Do you take advantage of the opportunity and get them engaged right away? Do you help them believe in your organziation using emotion, stories, and for the love of God some energy! I hope so...because if they think they've made a mistake by joining your team, you'll be busier than ever working on that turnover report.

I'd love to hear from you.

No Excuses.

photo credit
photo credit


  1. Totally agree - there is no more important time in anyone's career with an employer than the first day. You only have that one opportunity to get it right. If you get 'Day One' wrong, you may as well forget everything else, in my opinion.