Tuesday, September 20, 2011

Flying Solo = Grounded

Quick poll - How many of you can accomplish everything you need to do all by yourself?  Anyone?  No one?

Get Over Yourself
I don't know about how your team is organized, but in my world I rely heavily on the talented people around me.  Let me say that again, I rely HEAVILY on the talented people around me.  Another part of my reality is that despite the failing economy, my company is growing.  Our volumes are very strong, and we continue to add jobs.  Yes you heard me correctly, we continue to add jobs.  Funny thing about working in healthcare, people don't stop getting sick simply because unemployment shoots up (10.7% in Florida by the way.)

So how is it possible for me to undertake the major changes to our team's structure, tasks, and focus in order to meet this growing demand?  Simple - I'm listening to my team to learn about the challenges, barriers and opportunities that are present in their everyday work lives.

Have you ever heard the phrase, 'my boss doesn't know what I go through each day in my job?'

I've heard it too, that's why I'm investing so much time with my front line team members to learn about the changes we can make to dramatically improve our HR Operations.

How About You
Are you satisfied with the status quo?  Is "the system" a barrier that you've accepted as an excuse for providing poor service?  Is your team kicking @$$?  Why not?

I'd love to hear from you.

No Excuses.

pic courtesy of incedogroup

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