Monday, April 30, 2012

First Strike is Deadly

Have you ever said something, and just as those words were leaving your mouth, you knew you’d made a mistake? It’s not easy to take words back. In fact, it’s impossible. Since this issue could be applied in just about every facet of life, let’s focus specifically on the workplace.

You can’t take words back.

Watchers and Listeners
One of the biggest challenges to leadership is not so obvious. We (read here => “I”) often get so caught up in saying just the right words at just the right times to make sure I look like I’ve got it all together that I forget about the real impact on those around me. The teams of employees in our organizations are watching what we do, how we react, and whether we’re calm under pressure…or not.

People we influence pay very close attention, just as you and I do when we observe our supervisors. Do you see what’s happening here? You and I are no different than all of the other employees who walk in the front door of the building each day. Did you think we were special? Really?

Think First (this part may be hard)
One of the techniques that has helped me innumerable times is the one second rule. Simply put, I try (usually unsuccessfully) to give myself one second to either affirm what I am about to say; or, to make that all important change to what is about to come out of my mouth.

You can’t take words back.

How About You
In today’s fast paced world of instant communication, how do you ensure that you’re saying what you want to say versus saying what first pops into your mind? I could sure use your help.

I’d love to hear from you .

No Excuses.

pic courtesy of flamingtext


  1. I'm better online than in-person at times. Online I may pause and read and reread. In person, as tactful as I try to be, there are times the best intentions are not verbalized correctly. Heck, I'm probably always working on this one.

    Good post!

    1. You and me both Keith! Thanks for checking out the post.