Tuesday, November 20, 2012

Head On Collision HR

Much is written about "good" leaders and "bad" leaders with myriad examples of both behaviors. I believe there continues to be a need for this discussion because there is far too little of the former, and sadly an excess of the latter.

I'm No Expert
One of the unique perspectives that human resources professionals have in their organizations is that we see 100% of the problems. (Or at least the ones that become big enough to have to deal with.) That doesn't mean we are experts in leadership; it does however give us an insider's view of woefully ineffective leadership styles. Over time we learn what works with employees and what doesn't.

"The challenge for HR leaders is how to coach and support other leaders in the organization when those leaders are convinced their approach is on target, when in fact they are failing in the eyes of their employees and they don't even know it."

But HR Knows A Lot
In the end I'm convinced any HR leader worth a damn is going to step up and have the hard conversations with other leaders in their organization. Not only is it the right thing to do, it's absolutely essential particularly when you have a strong connection with the other person. Work, and leadership, is driven by relationships not tasks. Tasks change all the time, but the strength of a good working relationship can power through any bumps along the road of work.

How About You
What action do you take when you see a leader struggling? Do you take a deep breath and dive in with both feet? Or, do you run scared and hope that a policy needs to be updated just at that very moment?

I'd love to hear from you.

No Excuses.

photo credit


  1. Hi Jay,

    I live my HR life my the following motto "Straight talk makes for straight understanding". That is to say, people will generally rise to the occasion once they know what you expect of them. Of course there are some that can't take a clue, but generally people will do the right thing. I have no problem having those difficult conversations with people from the C-Suite down to the Janitor. This is what we do!

    Great post as always!

    Best Regards,


    1. Thanks Janine. This is exactly why you are in HR...you can have those conversations! Thanks for commenting.

  2. My pleasure Jay! I look forward to your posts. Very insightful.

    Have a good one!

    Best Regards,