When was the last time you sent a confusing message to your employees? Can't remember?.....let me help. "Our policies clearly state we are committed to a positive corporate culture that supports our employees and makes sure their voice is heard." Oh really...when was the last time you got up out of your chair and actually rounded on those employees that the policy is intended to support? I thought so. I've hidden in my office sometimes too. I hate it when I do that.
Actions Scream but Words Whisper
Despite our best intentions, our actions very often send a different message than what we put on paper. Add to that we live in a world where we're expected to make quick decisions and solve problems immediately, and you have a recipe for conflicting messages.
- quick to blame
- quick to find a scapegoat
- quick to hide behind your desk
- quick to convince yourself you're too busy to help others
Being quick is lame. Stop it. I'm going to stop it too.
How About You
Whether or not you tell your people that you have a zero-tolerance for harassment, or retaliation or any other nasty sounding behavior; first decide to back up those words with action. Only then will your staff hear something other than a zero-tolerance for blah, blah, blah. What message are you sending?
I'd love to hear from you.
pic courtesy of english idioms